Introduction to Chromebooks and Basic Troubleshooting

6

Knowledge Check
Activities
Knowledge Check
Common hardware issues & Basic troubleshooting techniques
Parts of a Chromebook
Introduction to Chromebooks

Software and Operating Systems

8

Assessment
Activities
Knowledge Check
Operating System Troubleshooting
Software updates and information
Knowledge Check
Chrome vs. Other Systems
Chrome OS overview

Advanced Hardware Troubleshooting

10

Assessment
Repairing/replacing hardware components
Activity
Liquid Damage
Connectivity Problems
Hardware Failures
Overheating and Thermal Management
Keyboard and Trackpad Issues
Display and Screen Problems
Battery and Charging Problems

Begin Mastery

1

Student Hands on Repairs

Helpful Links Section?

1

Links

When to Total Loss

1

Total loss

Customer Service / Soft Skills

1

Customer Service

Home
Docs
Software and Operating Systems

Software and Operating Systems

Activities
Assessment
Chrome OS overview
Chrome vs. Other Systems
Knowledge Check
Knowledge Check
Operating System Troubleshooting
Software updates and information