Introduction to Chromebooks and Basic Troubleshooting 6 Introduction to Chromebooks Parts of a Chromebook Common hardware issues & Basic troubleshooting techniques Knowledge Check Activities Knowledge Check
Software and Operating Systems 8 Chrome OS overview Chrome vs. Other Systems Knowledge Check Software updates and information Operating System Troubleshooting Knowledge Check
Advanced Hardware Troubleshooting 10 Battery and Charging Problems Display and Screen Problems Keyboard and Trackpad Issues Overheating and Thermal Management Hardware Failures Connectivity Problems